Account Deletion

You can delete your StatusQ account at any time. Deletion is permanent and cannot be undone. Here's how.

Delete from the App

  1. Open the StatusQ app and sign in to your account.
  2. Go to Profile (bottom navigation).
  3. Tap Personal Info.
  4. Scroll to the bottom and tap Delete Account.
  5. Confirm deletion when prompted.

What Gets Deleted

When you delete your account, we permanently remove all of the following data:

  • Your profile information (name, photo, preferences)
  • Personality quiz answers and FLOW type data
  • All dinner bookings (past and upcoming)
  • Connections with other users
  • All messages (group chats and direct messages)
  • Device tokens and notification preferences
  • Event feedback and ratings

Some anonymized or aggregated data may be retained for analytics purposes. Payment records processed by Stripe or Apple are subject to those platforms' respective retention policies.

Can't Access the App?

If you are unable to access the app, you can request account deletion by email. Send your request from the email address associated with your account to:

[email protected]

Include "Account Deletion Request" in the subject line. We will verify your identity and process your request within 30 days.

Active Subscription?

Deleting your account does not automatically cancel an active subscription. Before deleting your account:

  • If you subscribed via the web, cancel through the Stripe Customer Portal (accessible from your profile settings).
  • If you subscribed via the App Store, cancel through your Apple ID settings (Settings > Apple ID > Subscriptions).

Subscription fees already charged are non-refundable per our Terms of Service.

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