Privacy Policy

Last updated: March 3, 2026

StatusQ ("we," "our," or "us") operates the StatusQ mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using StatusQ, you consent to the practices described in this policy.

1. Information We Collect

Information You Provide

  • Account information: Name, phone number, email address, and date of birth
  • Profile information: Gender, relationship status, personality quiz responses (IPIP-10 Big Five assessment), profile photo, and city
  • Dining preferences: Dietary restrictions, budget preferences, cuisine interests, and experience preferences
  • Profile completion data: Values, lifestyle preferences, professional background, interests, music & media preferences, and perspectives
  • Communications: Messages sent through in-app direct chat and group chat, connection requests, and feedback/ratings you provide after events
  • Payment information: Subscription plan selection and billing details (payment card information is processed directly by Stripe and is never stored on our servers)

Information Collected Automatically

  • Device information: Device type, operating system, app version, and unique device identifiers
  • Usage data: Screens visited, feature interactions, and session duration (collected via PostHog analytics; touch tracking and session replay are disabled)
  • Error reports: Crash data and error logs (collected via Sentry when enabled)
  • Push notification tokens: Expo Push tokens stored for delivering notifications to your device
  • IP address: Collected automatically with web and API requests

Information from Third Parties

  • Sign-in providers: If you sign in with Google or Apple, we receive your name and email address from those services. We do not receive your password.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Match you with compatible dinner guests using our personality-based algorithm
  • Coordinate restaurant bookings and event logistics
  • Process subscription payments through Stripe
  • Send push notifications about event reveals, booking confirmations, group matches, and messages
  • Send promotional SMS messages and marketing emails about events, new cities, and product updates (with your consent; you may opt out at any time)
  • Enable in-app messaging between matched connections and dinner group members
  • Analyze usage patterns to improve our matching algorithm and overall service
  • Monitor for and enforce compliance with our Community Guidelines
  • Respond to support requests and communicate service updates

3. Information Sharing & Third Parties

Shared with Other Users

When you are matched into a dinner group, we share your first name, last initial, personality type, and city with the other members of your group. Your full profile is not shared unless you choose to connect with another user after an event.

Service Providers

We use the following third-party services to operate StatusQ:

  • Supabase: Database hosting, user authentication, and real-time messaging infrastructure
  • Stripe: Payment processing for subscriptions (Stripe is PCI-DSS compliant and handles all payment card data directly)
  • Expo Push Notification Service: Delivery of push notifications to your device via Apple Push Notification service (APNs) and Firebase Cloud Messaging (FCM)
  • PostHog: Product analytics to understand how users interact with the app (touch tracking and session replay are disabled)
  • Sentry: Error monitoring and crash reporting to maintain app stability
  • Google / Apple: Authentication via Sign-in with Google and Sign in with Apple

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing or advertising purposes.

Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, safety, or property of StatusQ, our users, or the public.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we initiate a cascade deletion that removes your profile data, quiz answers, personality traits, bookings, connections, messages, device tokens, notification preferences, and feedback. Some anonymized or aggregated data may be retained for analytics purposes. We may also retain certain information as required by law or for legitimate business purposes such as fraud prevention.

5. Data Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit using TLS/HTTPS
  • Database access is protected by row-level security (RLS) policies ensuring users can only access their own data
  • Authentication is handled by Supabase Auth with secure session tokens
  • Payment card data is handled entirely by Stripe (PCI-DSS Level 1 compliant) and never touches our servers
  • Administrative database access is restricted and never exposed to client applications

While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access: View your personal information through your profile in the app
  • Correct: Update your profile information, preferences, and quiz responses at any time
  • Delete: Delete your account and all associated data through the app settings (Profile > Personal Info > Delete Account). Deletion is permanent and cannot be undone.
  • Opt out of analytics: Contact us to opt out of PostHog analytics tracking
  • Manage notifications: Control which notification categories you receive (event updates, connections, messages, marketing) through the app's notification settings
  • Opt out of SMS marketing: Reply STOP to any marketing SMS at any time
  • Unsubscribe from email marketing: Click the unsubscribe link in any marketing email
  • Data export: Request a copy of your personal data by contacting us

7. Communications & Marketing

Push Notifications

With your permission, we send push notifications for event updates, booking confirmations, group matches, new messages, connection requests, and marketing communications. We store your device's push notification token (provided by the Expo Push Service) in our database. You can manage notification preferences within the app or disable push notifications entirely through your device's system settings. When you sign out, your push token is deactivated.

SMS Marketing

By providing your phone number and opting in, you consent to receive promotional SMS messages from StatusQ about upcoming events, new cities, and product updates. Message and data rates may apply. Message frequency varies. To opt out, reply STOP to any message. To get help, reply HELP or contact us at [email protected]. Opting out of SMS marketing does not affect your ability to receive transactional messages (such as OTP verification codes).

Email Marketing

If you provide your email address, we may send you marketing emails about events, new cities, and product updates. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us at [email protected]. Transactional emails (such as booking confirmations and account notices) are not subject to unsubscribe requests.

8. Location Data

StatusQ requests location permission solely to suggest your nearest city for dinner matching. We use low-precision location detection (city-level only) and do not continuously track your location. If you deny location permission, you can manually select your city. We do not store precise GPS coordinates.

9. Cookies & Local Storage

Our website may use cookies for essential functionality. The mobile app uses local device storage (AsyncStorage) to persist your authentication session and app preferences (such as dark mode and onboarding state). This data remains on your device and is cleared when you sign out or uninstall the app.

10. Children's Privacy

StatusQ is not directed at anyone under the age of 18. We do not knowingly collect personal information from children under 18. Age verification is performed during account registration. If we become aware that we have collected information from a child under 18, we will delete that information promptly. If you believe a child under 18 has provided us with personal information, please contact us.

11. State Privacy Rights

If you are a resident of California, New York, or another state with consumer privacy laws, you may have additional rights including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information (which we do not engage in). To exercise these rights, contact us at the email below.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the app (via push notification or in-app notice) and update the "Last updated" date at the top of this page. Your continued use of StatusQ after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].